24/7 Emergency Service - Call Now!
¡Se habla español

We at ServiceMaster of Baltimore would like to share information to help you enhance preventive protocols for your office.

We also want you to know that we are qualified and equipped with the required protocols and can perform precautionary and post exposure cleaning for the COVID19 Virus.  Please call us if we can be of service.

What is Black Water?

Black WaterWhile reading water damage articles on the Internet, you may have come across the phrase “Black Water.” If you are like most people, you probably have no idea what black water is. But that’s where ServiceMaster of Baltimore comes in.

What is Black Water?

The Institute of Inspection, Cleaning and Restoration Certification, better known by the acronym IICRC, classifies water damage into three categories. Category 1, also known as “clean water,”is water from a clean or sanitary source, such as a broken clean water supply lines, clean water from toilet tank or bowl, or water from faucets. Category 2, also known as “grey water,” is water with some level of contaminants, such as a washing machine overflow or dishwasher overflow. Category 3, meanwhile, also known as “black water,” is water that has come into contact with fecal matter.

Common Sources of Black Water

Toiler Overflow

A toilet backup is a rather smelly problem. It is also a very serious problem, which could indicate a much bigger concern. Click Hereto learn more.

Sewage Backup

Sewage can find its way into your home in several ways, such as tree root infiltration into the main line, structural defects, sewer main breaks, and more. The end result: a filthy bio-hazardous mess. Click Hereto learn more.


Just a few inches of water can wreak havoc on your home. So it is important to act quickly when faced with a flooded basement. Click Hereto learn more.

How to Deal with Black Water

When it comes to black water, it is best to keep your distance. Any area that has come into contact with black water will need to be professionally cleaned and sanitized. So let the professionals at ServiceMaster of Baltimore handle everything. Our IICRC Certified technicians are ready to help with certified licensed restoration technicians on call 24 hours a day, 7 days a week, 365 days a year. Click Here to request an estimate today!

Call 866-780-1700 for Emergency Restoration!

Hopefully you have found our blog, “What is Black Water?” informative and helpful. Continue to check back weekly for more helpful tips.



Serving the following Maryland areas:

Baltimore County
Baltimore City
Howard County
Harford County
Carroll County
Anne Arundel County
Frederick County
Cecil County
Unfortunately disasters happen, and often times we are ill prepared. Rest assured that ServiceMaster of Baltimore is available 24/7/365 to provide certified, licensed restoration professionals onsite within hours of your initial call. No job is too big or too small. ServiceMaster of Baltimore has expertise and knowledge of the most innovative solutions in the industry. Our IICRC accredited field managers are specialists in water mitigation, fire restoration and clean-up, mold abatement and pack-out services. We are Marylands most trusted name in cleaning and restoration services because our team will do everything possible to reduce your loss and preserve your property.
6631 Quad Avenue