Finding the best carpet cleaning service around might not be the easiest process. There are a lot of companies that will promise the world and then never deliver. So it is important to do your research before hiring any carpet cleaner. But where do you start?
Below you will find the steps you should take to help weed out the carpet cleaning professionals from the carpet cleaning scammers. These steps include:
Check with the Better Business Bureau: This way you can find out if a company has had any formal complaints logged against it and what, if anything, the company did to rectify the situation. Compile a list of the companies without any outstanding complaints. This will give you a good list of potential candidates.
Now contact each company and ask the following questions…
- What is your cleaning process? Professional carpet cleaning companies have a plethora of cleaning techniques and equipment at their disposal. Discussing your particular situation with a potential company will help them formulate a plan of action.
- Do you provide pre-treatment solutions? If you have a high-traffic area that you feel needs a little extra attention, ask your potential cleaner what type of pre-treatment services they provide.
- What equipment do you use? Ask your potential cleaner if they use a portable machine or truck mounted equipment.
- Do you provide any sort of guarantee? After your initial cleaning is complete, will you be able to call the company back if you find a stain that was not properly dealt with?
Now is the time to address these issues.
If you have any questions or if you would like to schedule an appointment, please contact ServiceMaster Clean of Baltimore by calling 866-780-1700 or click here today!
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